Dual Coding: Maximizing Learning by Combining Visual and Verbal Channels
Learn how using visual and verbal cues improves retention and comprehension in training.
Other Topics
Elaboration: How to Strengthen Learner Understanding
Discover how this strategy helps learners retain new information and connect concepts.
Retrieval Practice: How to Strengthen Learning and Memory
Discover how this strategy improve learning, memory retention, and engagement.
Spaced Practice: How Learners Can Remember More with Less Effort
Discover how to integrate spaced learning in your training programs.
Customer Advocacy: Enhancing Onboarding to Create Advocates
by Anu Sood
in Other Topics
Learn how to use onboarding to educate users and lay the groundwork for strong relationships and advocacy.
Cutting-Edge AI Tools for Customer Success
by Leah McGuire
in Other Topics
Tools that help to streamline processes, provide deeper customer insights and automate time-consuming tasks.
How Much Do Companies Spend on Employees?
by Leah McGuire
in Other Topics
Learn about some of the costs associated with hiring and keeping an employee.
12 Customer Success Metrics to Gauge Success
by Leah McGuire
in Other Topics
Learn about metrics used by customer success to measure retention rate, referral rate, levels of satisfaction and more.
Cross-selling Strategies and Best Practices
by Anu Sood
in Other Topics
Learn about effective cross-selling techniques that sales and customer success can engage in.
Free Project Management Courses – Training to Not Miss
by Anu Sood
in Other Topics
Here is a list of 9 free online training courses for project management to help you skill, upskill and reskill.
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