
How to Align Customer Training to Customer Success Strategy
Learn some of the key elements of a customer success strategy and how customer training / customer education can align their deliverables.
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Learn some of the key elements of a customer success strategy and how customer training / customer education can align their deliverables.
The learning technology market is made up of 3 main categories. Read about each category and what you need to consider for each.
While understanding the features of a product is important, customer education is far different and here is how to make this epic shift.
Hiring your first instructional designer or growing your team? Learn more about this role and 16 essential skills every designer must have.
In this blog we discuss how to market your digital learning program – The 4 “Ps”- Plan, Price, Package, Promote
Effective management is key to a successful team. This guide outlines the top 12 management training topics every new manager should know.
What should a post-pandemic #LearningStrategy look like? Read our thoughts on how to evolve your training and L&D programs for today’s teams.
Learn how to select and get the most out of your tools for virtual delivery of training.
Get tips on how to evolve your employee onboarding process to provide a great experience and set the foundation for a long relationship.
I recently presented to a great crowd on a webinar about the steps you need to consider when building a Learning or Training program (for any audience or industry) and then how to get people to use and adopt it – so that they can build on their experience. When time is tight and it’s […]
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