Leighton Nelson was Senior Director of Education and Technical Enablement at Delphix, where he lead the design and delivery of learning technology, credentialing, and enablement, supporting product adoption, engagement, and customer retention.
He also oversaw a team of e-learning developers, instructional designers, and full-stack developers who created educational experiences and delivered learning content for customers, internal teams, and partners.
Hear what Leighton says about using AI and LEAi for automating the instructional design process.
Reduce time to create training by 50% with LEAi
“Creating a 1-hour course could take anywhere between 20 and 40 hours.
With LEAi we’re able to cut that in half, saving time for both our instructional designers as well as our subject matter experts.”
Not just for education and training departments
“LEAi has a lot of potential to optimize the content creation process. Not only for product training and customer education, we’re seeing where internal enablement functions, such as sales support and engineering, can leverage LEAi to achieve similar content reuse and repeatability benefits.”
Time savings with LEAi
“We can reuse things like videos recorded by our subject matter experts which is a huge benefit.
Before LearnExperts’ LEAi, we would take hours or even days to review and extract information from our videos to get the content we needed to create a piece of course, for example. That’s usually stuff very deep in documentation in someone’s brain.
With LEAi, we can surface this information quickly and make a streamlined process for transitioning those videos that can be further used to create e-learning, PowerPoint slides, or other formats for multimodal instructional design.”
Using LEAi’s LearnAdvisor
“One benefit of LearnExperts’ LEAi is that we now have an automated method to structure our content using LearnAnalyzer.
It automatically checks our content and ensures that it meets certain criteria and best practices.
Another byproduct of LEAi is that it automatically generates the length of the content, which tremendously helps our instructional designers, and helps us to know where we need to edit remove or even add additional content.”
AI does not replace instructional designers
“First of all, LEAi doesn’t replace instructional designers or subject matter experts.
It is a way to create more efficiency in content creation by reusing existing content and automating generally mundane tasks, such as creating assessment questions like distractors, transcribing videos, and combining content from multiple sources.
You can use the same authoring tools you use today or replace them with LEAi if you so choose.“
When to use LEAi
“We use LearnExperts’ LEAi to optimize the content development process for customer enablement and partner courses.
This especially helps with the early stages of the content development process. If we consider the ADDIE framework, which is an instructional design framework,
LEAi helps with both the design and development phases ensuring that we can optimize and increase or speed to delivery somewhere in the region of 2x to 3x.”
Why choose LEAi over any other AI solutions
“I would definitely recommend LEAi. Organizations are seeking efficiency gains at all levels, including people and tools, with many teams having shrunken in size.
It becomes more challenging to improve and to innovate while also maintaining the same levels of service and quality for customers.
Customer education and training teams can leverage LEAi for efficiency in content creation tasks for instructor-led, self-based training while building new capabilities that can be further adopted by other teams in the organization.“
Ask us how LEAi can help you scale your customer education and training programs with your existing team!
