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“Tell me. Show me. Let me try. Test me.” Learning Model
Experienced course developers and trainers typically follow proven learning models - Bloom’s Taxonomy, ADDIE or the Kirkpatrick Model. But to meet today’s need to roll out fast but effective training…
10 Skills To Look For in a Great Training Consultant
Sometimes organizations need to rely on outside training consultants to help them quickly start and scale their learning programs. But with so many experts, how do you select the right…
11 Tips on How to Create eLearning Courses!
As more and more services go online, providing online resources and learning is becoming a must for organizations. But what makes a good online or eLearning course? In this blog,…
12 Customer Success Metrics to Gauge Success
Customer success metrics are a great way to measure the performance of your customer success teams, highlight what is working well and pinpoint areas that need a little extra attention.…
12 Essential Management Training Topics for New Managers
Becoming a manager is an exciting step for an employee, but it also comes with responsibilities and challenges. To be an effective leader, it's important that new managers develop key…
16 Sales Metrics Every Organization Should Track
Sales metrics play a key role in keeping track of company success and measuring both individual and team performance. They can help the company set and then measure progress towards…
2024 Workplace Learning Report: Challenges and Opportunities
AI was the central theme in this year’s LinkedIn Workplace Learning Report, and according to the influential annual report, L&D (learning and development) departments can deliver greater business innovation and…
3 Elements of a Great Sales Enablement Training Program
A sales enablement training program helps your sales team increase their skills and knowledge and provides the resources and tools needed to sell your products or services effectively. In this…
42 AI Sales Tools to Boost Efficiency and Revenue
AI is revolutionizing the business landscape by optimizing operations, enhancing customer experiences, and delivering actionable insights. Traditionally reliant on human intuition and manual processes, sales departments are now leveraging AI-driven…
5 Sales Training Metrics to Measure ROI of Your Program
Sales training can be a significant expense for any business, and it's essential to know whether it's worth the investment. Measuring the effectiveness of sales training can be challenging, but…
8 Microlearning Myths (and The Simple Facts)!
While there is much buzz around microlearning, there are also many misconceptions that prevent people from using this learning technique or have them using it in ways that aren’t effective.…
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A Guide to HRMS (Human Resource Management Systems)
Modern tools are a must for overworked HR teams that need to manage all aspects of the employee lifecycle including recruiting, hiring, onboarding, and training. One kind of HR tool is called…
Actian Uses LEAi for Faster eLearning and Video Production
About Actian Actian is a software company specializing in data management, analytics, and integration products and services. The company provides database software and technology, cloud-engineered systems, and solutions to help…
AI Center of Excellence: How to Build One in Your Organization
Just as the internet revolutionized commerce and mobile changed how we work, AI is a seismic shift that touches every corner of the enterprise. It redefines workflows, customer experiences, and…
AI for Training and Development: Use Cases and Testimonials
According to research by the Boston Consulting Group, people are both excited and concerned about AI. Sixty percent of respondents say AI will help with learning and education, while 55…
AICC vs SCORM: Understanding the Differences in eLearning Standards
AICC vs SCORM is a common comparison in eLearning because both standards define how training content communicates with a Learning Management System (LMS). These frameworks ensure courses are reusable across…
Automating Certification Exam Question Creation with LEAi
About the company Actian is a software company specializing in data management, analytics, and integration solutions that empower businesses to harness the full value of their data. Its portfolio includes…
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Best Practices for Amazing Employee Training Videos
One way to support an effective employee training program is to use amazing employee training videos. One Mimeo survey of 2,000 companies found 74 percent of companies used video training…
Bloom’s Taxonomy (with Verbs) for Training and Development
When creating courses for a learning and development program, following scientifically proven industry best practices for knowledge retention increases the chances of success. One well known approach is breaking the…
Branching Scenarios in Learning: How to Design Adaptable Training
Branching scenarios in learning have become one of the most effective ways to help people practice realistic decision making in a safe and engaging environment. As organizations move toward more…
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Case Study in Rapid eLearning Content Development
A recent CEdMA workshop hit a familiar note. So many training departments are trying to keep up with the new features and functionalities introduced by software engineering departments, and they…
ChatGPT for e-Learning: Why Look at Other Options
ChatGPT and other generative AI tools are undoubtedly powerful, but not all are suited for creating specific forms of content. In this blog post, we explore why training content creators…
Compliance Training – Build Faster, Personalized & Engaging Program
Does this sound familiar? You spend countless hours building a compliance training course, only to see low completion rates, frustrated employees who find it too long, and leadership pushing for…
Converting Instructor-Led Training to eLearning: A Practical Guide
Converting instructor-led training to eLearning too often becomes an upload exercise—slides and lectures transplanted online. This approach rarely works. Learners tune out quickly, and retention suffers.The move from ILT to…
Corporate Training: Create a World-Class Program
Organizations invest in training to ensure their workforce remains competitive and can handle new tools and technologies. Trends for corporate training include:Personalized learning: Leveraging employee data to recommend tailored learning…
Creating Courses in the ADDIE Model: A Comprehensive Guide
Are you building some new courses and wondering what learning model or framework you should use? Are you deciding between Bloom’s Taxonomy, Kirkpatrick model or even our “Tell me. Show…
Cross-selling Strategies and Best Practices
Imagine that you're at your favourite clothing store, and while trying a new pair of jeans, the salesperson suggests a stylish belt and a matching jacket that would elevate your…
Customer Advocacy: Enhancing Onboarding to Create Advocates
Customer onboarding isn’t just the first step in the customer advocacy strategy—it’s a defining one. Done right, it sets the foundation for long-term engagement, product adoption, and ultimately, customer advocacy.…
Customer Onboarding: Models and Best Practices
Whether you are offering a product or a service, formally introducing your new clients to your offering significantly influences their overall experience, encourages usage and fosters a long-term relationship with…
Customer Segmentation Strategies for Customer Success
Customer segmentation is a crucial strategy for customer success teams as it allows them to categorize customers into groups based on shared traits like interests, needs, demographics, behaviours, or spending…
Customer Success: My chat with Allison Pickens, ex-Gainsight COO
I recently had the opportunity to speak to Allison Pickens, former COO at GainSight to learn more about her experiences with setting up customer success teams and how to create…
Cutting-Edge AI Tools for Customer Success
With the rise of AI, customer success (CS) teams now have access to various tools that can streamline processes, provide deeper customer insights, and automate time-consuming tasks. In this blog,…
Cutting-Edge AI Tools for HR Teams
Artificial Intelligence (AI) tools for HR are transforming human resource departments. According to the SHRM State of the Workplace Study 2023-2024, a quarter of HR departments use AI today; 15 percent plan…
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Digital-First Learning: How To Build Successful Online Learning
In today’s fast-paced world, the concept of a digital-first learning strategy is gaining momentum. However, despite its increasing relevance, only a handful of organizations have successfully implemented it. The challenges…
Director of Education and Technical Enablement Uses LEAi for Faster Content Creation
Leighton Nelson was Senior Director of Education and Technical Enablement at Delphix, where he lead the design and delivery of learning technology, credentialing, and enablement, supporting product adoption, engagement, and customer retention.…
Dual Coding: Maximizing Learning by Combining Visual and Verbal Channels
The most effective learning experiences use both sides of the brain. The dual coding learning strategy, which combines visual and verbal information, helps people process and retain knowledge more efficiently.…
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Effect of Training and Development on Employee Performance
Without a doubt, employee training and performance are closely linked. In an article from Cornell University, it reviewed multiple human resource authorities and found that there was compelling evidence that…
Elaboration: How to Strengthen Learner Understanding
In learning and training, understanding extends far beyond mere memorization of facts. To create training that truly sticks, learners need to make meaningful connections between what they already know and…
Employee Onboarding Checklist: Tips for a Great Experience
With costs of replacing an employee ranging from 90% to 200% of the employee's annual salary, a poor onboarding of employees can have a detrimental effect on a company's performance and bottom line.…
Employee Onboarding Program: How to Welcome New Employees
An excellent employee onboarding program is crucial to a successful employee-employer relationship. It can improve employee retention by 82 percent and productivity by 70 percent. Failure to create an excellent first…
Employee Training Topics to Empower Your People
Organizations know that trained employees are happier, stay in their jobs longer, and are more productive. If you are new to building employee training and employee onboarding programs or are looking to expand…
Essentials of a Corporate Learning Strategy
How companies build a corporate learning strategy is changing. Conventional instructor-led lectures, extended workshops spanning multiple days, and collections of unfiltered, self-paced online courses covering a wide array of subjects,…
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Free Project Management Courses – Training to Not Miss
Project management skills are in high demand. Organizations are looking for individuals who can take a structured and organized approach to achieving specific goals and completing projects. Whether you are…
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Guidelines for Writing Multiple-Choice Questions
Writing a good multiple-choice question is harder than it looks. Following clear guidelines for writing multiple choice questions helps ensure that test takers are challenged to think, apply what they…
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How Gamification Boosts Engagement, Retention in Training
Gamification in training is a hot trend. A TalentLMS survey found that 61 percent receive training with gamification and 83 percent of those who receive gamified training feel motivated, while…
How Long Does It Take to Create eLearning?
According to the 2025 Training Industry Report, 34 percent of all training hours delivered by U.S.-based organizations with 100 or more employees came from online or computer-based technologies. With online…
How Much Do Companies Spend on Employees?
According to a recent report by the U.S. Bureau of Labor Statistics (BLS), the amount that employers spend on civilian employees (which includes private industry and state and local government)…
How Much Do Companies Spend on Training Employees?
The latest industry report by Training magazine reveals renewed momentum in the U.S. training sector, with total companies spend on training employees increasing by nearly 5 percent as organizations continue…
How Much Does It Cost To Make a Training Video?
The cost of producing a video can vary significantly. DIY videos might only require a software subscription and internal staff to produce them, while a professional video production company may…
How to Align Customer Training to Customer Success Strategy
In the SaaS world, it is critical to align your customer training strategy with your customer success strategy. Customers usually have many choices and the costs and effort associated with…
How to Build a eLearning Storyboard
Before jumping into the development of a new eLearning course using media, animations and simulations, it is best practice to build an elearning storyboard first.What is an eLearning storyboard?eLearning storyboard…
How To Build Training Objectives for Customer Education
Training is often one of the immediate responses to any customer problem. While it can help to resolve issues involving lack of know-how, it can’t fix all customer issues. For…
How to Choose an LMS that’s Right for Your Business Needs
Learning management systems (LMS) are a hot commodity in today’s corporate world. According to Global Market Insights, the LMS e-learning market is expected to reach $1 trillion by 2027. With…
How to Choose the Right Assessment Questions
Choosing the right types of assessment questions is essential for accurately measuring learning. Different question formats reinforce different skills, from recognizing key concepts to applying complex decision-making. When question types…
How to Conduct a Training Needs Assessment: 6 Steps
Are you looking to grow or evolve your training program for the next 12 months and beyond? Before you do anything, it is critical to take the time to perform…
How to Create eLearning For Health Programs
The health and healthcare industry, like many other sectors, has transitioned much of its training, education, and professional development to healthcare e learning. The reasons are simple. eLearning for health-related…
How to Switch From Instructor-Led Training To Online Training
While the pandemic spurred many companies to go online with their training, many have stayed with in-person and instructor-led training (ILT). For those who are looking to make the switch…
How to Use Sales Enablement to Boost Product Marketing
Product marketing focuses on promoting and positioning a specific product or service in the market to generate demand, drive sales, and achieve business objectives. It is no surprise that, sales…
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Implementing a Professional Certification Program
A certification program is now becoming as a crucial aspect of corporate training programs. While certifications are popular and often mandatory in regulated industries like healthcare and finance, they can…
Information Management Company Chooses LEAi for eLearning
A leading information management solutions software company decided to expand their learning offerings by including more eLearning options to supplement their existing instructor-led training (ILT). The lead curriculum developer had…
Instructional Designer Delivers Courses Faster with LEAi and AI
A senior contract instructional designer with more than 20 years of experience developing courses and curricula in the high-tech sector needed a way to build courses faster to meet the…
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Key Metrics for Measuring Customer Education Success
Companies know that knowledgeable customers are powerful clients and become advocates for their products and services. But how do you measure the effectiveness of your customer education efforts? From tracking learner engagement…
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Learning Experiences Director uses LEAi to skip storyboarding
Meet Miki Ishikawa, Learning Experience Director at OpenText. Miki is responsible for continuously improving the user experience and information architecture of the company's revenue-generating Learning Management System (LMS). He is also responsible for integrating…
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Making Sense of Learning Technology for Training Departments
According to Grand View Research, the global education technology (EdTech) market size is expected to reach a whopping USD 348.41 billion by 2030, growing at a CAGR of 13.6% from…
Maximizing ROI with Kirkpatrick Model: A Step-by-Step Approach
The Kirkpatrick Model provides a step-by-step approach that enables training creators to assess the effectiveness and impact of their training programs, allowing them to make data-driven decisions and drive continuous…
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New Manager Training: Essential Skills for First-Time Leaders
Becoming a new manager has always been challenging, but today’s realities make the transition even more demanding. Remote and hybrid work, digital communication, rapid organizational change, and growing expectations around…
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Onboarding Gamification: How to Build Better First Days
The first 30 days of a new hire’s journey can make or break their long-term success. Traditional employee onboarding often overwhelms employees with policies and paperwork, leaving them disengaged before…
OpenText Uses LEAi for Fast Training Content Development
ProblemOpenText is one of the world's leading Information Management software and services company. With a comprehensive suite of Business Clouds, Business AI, and Business Technology solutions, the OpenText™ Learning Services team…
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Partner Enablement: How to Empower for Success
Partnering with an individual or company can be a great way to gain access to a wider range of services, expertise, or reach. But successful partnerships require effort and commitment…
Product Enablement: Why Product Managers Should Invest in Training
Product managers are some of the busiest employees in an organization. I recently reviewed a past annual product management and product marketing survey, and when it came to responsibilities, the…
Product Training to Customer Education – Making the Epic Shift
I recently hosted a webinar with CEdMA (Customer Education Management Association) President, Debbie Smith, and we touched on a perennial topic: How to move from product training to customer education. Some…
Product Training: 10 Effective Tips to Empower Sales Teams
Effective product training is essential for any sales team looking to improve their performance and close more deals. By providing sales with the knowledge and skills they need to effectively…
Prophix Uses LEAi for Corporate Training Development
About ProphixProphix is a SaaS company specializing in Corporate Performance Management (CPM) solutions designed to empower the CFO's office with all the tools it needs to enhance business financial processes…
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Question Banks: How to Create and Manage Effective Exams
At the heart of every fair, reliable, and legally defensible exam is a question bank: a structured, curated collection of exam items built to match learning objectives and real-world skills.…
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Retrieval Practice: How to Strengthen Learning and Memory
Retrieval practice is a simple idea with powerful results. Instead of re-reading notes or reviewing slides, learners are asked to recall what they’ve learned from memory. That act of remembering…
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Scientific Instrumentation Company Uses LEAi for Training
About the scientific instrumentation companyThe client in this success story is a leading scientific instrumentation company with customers in the pharmaceutical, biopharmaceutical, food, and environmental industries. It has dedicated teams…
SCORM: A Complete Guide for eLearning Creators
SCORM is an important standard as it enables effective eLearning content development, integration with LMS platforms, content sharing, tracking learner progress, and future adaptability in the evolving e-learning landscape. In…
Skilljar Integration: Using LEAi to Publish Your Content Automatically
As skilled instructional designers and content creators know, traditional course development can be slow and resource-intensive and often requires specialized tools, expertise, and significant manual effort. However, the LEAi-Skilljar integration allows…
Software Company Adopts LEAi for Employee Onboarding Program
A leading software company in the academic EdTech industry was struggling to onboard new employees quickly and effectively as its business scaled. With no formal learning and development department the…
Spaced Practice: How Learners Can Remember More with Less Effort
If you’ve ever forgotten something right after a training session, you’re not alone. Most of us do - not because we weren’t paying attention, but because our brains simply need…
Sr. Director of Customer Education Uses LEAi for Faster Content Creation
Debbie Smith is a seasoned teacher, instructional designer, and customer education practitioner. She currently serves as the Sr. Director of Visier University and is also the President of the Customer…
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The Negative Effects of a Lack of Training in the Workplace
I have been working in the training industry for over 20 years. People often talk about how the lack of training in the workplace affects employee performance, and employee engagement but…
Tips for Creating Great Sales Training Programs!
It is without a doubt that sales training is a business essential for B2B organizations. In a study by ValueSelling Associates, they found that sales people who said they were…
Tips for Using AI in Corporate Training
With the ongoing advancement of this technology, businesses are actively seeking ways to harness AI to enhance efficiency, boost productivity, and foster innovation. The scope of AI extends beyond product development,…
Tips on Selecting an eLearning Authoring Tool
The use of remote learning has increased so much so that now most college and university students in the U.S. take at least some classes online. Add the popularity of…
Transfer of Learning Best Practices
Investing in employee training is only half the battle—what really counts is what happens after the training ends. Too often, organizations pour time and resources into learning programs, only to…
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Upselling Strategies and Best Practices
You know when you’re shopping online, and you see the "customers who bought this also bought" suggestion? Or when you go to a store, and the sales associate suggests an accessory…
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Value Realization: Helping Clients Achieve Promised Value
A critical aspect of any customer success manager's (CSM) role is helping clients generate measurable value from their purchased solutions. Value realization is the only way to motivate customers to…
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What Are Learning Paths and How To Use Them
In today’s fast-paced business environment, organizations are increasingly focusing on structured learning and development to ensure their employees are equipped with the right skills to grow and succeed. One of…
What is an Instructional Designer and What Do They Do?
The post-pandemic workforce has experienced many changes. Workers no longer interact with each other in the same way, and new hires are being onboarded and trained differently. It is crucial…
What is Blended Learning? (And How to Get Started!)
The steady proliferation of new technologies, the desire to provide innovation in the learning experience and the need to control costs, has put a spotlight on the use of blended…
What Is xAPI and How It Measures Learning Experiences & Activities
Achieving tangible outcomes from training programs requires consistent monitoring, adaptation, and evaluation of training initiatives. This is where xAPI can be an invaluable tool for learning and training creators. In…
What’s Microlearning?
Microlearning has become an incredibly popular way to deliver online training and in this article we will explore what makes it effective, and how to implement it successfully in your…
Wisely Embraces LEAi for Content Creation of Online Courses
About Customer: Meet Anna Anna is the account manager at Wisely, a company providing AI-powered products and services with real-time insights on donor predictions for non-profit fundraisers. Tasked with expanding…
