As the organization scaled, a leading software company in the academic EdTech industry faced a growing operational challenge: onboarding new employees quickly, consistently, and effectively — without the benefit of a formal Learning and Development department. Responsibility for solving this fell to the HR Coordinator, working in close partnership with the VP of People and Culture.
The organization’s requirements were clear from the outset. Any solution would need to scale alongside continued hiring growth, support a distributed and remote workforce, and provide new employees with clear, structured guidance from their first day forward. What remained undefined was the path to execution.
Approach
Rather than committing the time and resources required to build an onboarding program from the ground up, the organization engaged LearnExperts and adopted LEAi, AI-powered training content-creation platform.
Working in partnership with LearnExperts’ team, the organization began with existing internal content, including process documentation, product materials, and policy resources already in use across the business.
This content was structured using LEAi in accordance with LearnExperts’ proprietary instructional framework, Tell Me, Show Me, Let Me Try, Test Me, transforming existing institutional knowledge into a cohesive, learner-ready onboarding curriculum.
Results
The engagement produced measurable outcomes within a compressed timeline:
- 12 onboarding courses developed within six weeks of implementing LEAi
- A clearly defined onboarding path spanning a new employee’s first three months
- Company-wide program rollout achieved within three months of engaging with LearnExperts
- Defined success metrics established to evaluate ongoing program effectiveness
- Strong positive feedback from new employees, who reported a well-organized and positive onboarding experience
As summarized by the organization: “HR saves months of time to build their employee onboarding program.”
Conclusion
This engagement demonstrates that organizations without a dedicated instructional design function can nonetheless deliver a professional, scalable onboarding program in a fraction of the time typically required — by leveraging existing content, a proven instructional framework, and the right technology platform. Within approximately three months, the organization progressed from an undefined onboarding process to a fully implemented, company-wide program.
To learn more about how LEAi can support your organization’s onboarding initiatives, contact our team.
